Good to know: tips & tricks

    Do you need help with signing into/out of my proALPHA? Have you forgotten your password? Do you want to create a ticket or download your invoice for the first time? No matter what: our comprehensive how-to-guide answers your questions and guides you through the customer portal step by step.

    You prefer watching tutorials to reading the guide? You've come to the right place!
    Our tutorials explain everything – be it how to log in, how to create a ticket or how to get an overview of the tickets.

    Videos only available in german!