AI-based knowledge transfer
Use GenAI to create knowledge articles from tickets, service reports, chats and other sources.
Use GenAI to create knowledge articles from tickets, service reports, chats and other sources.
Companies, especially in the SME sector, are facing a variety of problems:
Proalpha offers a comprehensive knowledge platform with AI-supported knowledge transfer. When creating knowledge articles, for example, the AI assistant automatically summarizes information, brings it into a predefined structure, checks and improves texts or makes suitable title suggestions.
Proalpha combines ERP data with AI-based knowledge transfer, reduces knowledge silos and makes valuable expertise available at all times. This leads to greater efficiency, better quality and increased competitiveness for customers.
"In times of skills shortages, knowledge transfer has become the most important issue - yet many companies are still struggling. Knowledge Forge is a real game changer here, because it simplifies and shortens the process to a minimum."
Dr. Achim Steinacker
Product Management, Empolis
Autom. create knowledge articles using GenAI from tickets, service reports, chat...
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Company-wide distributed information, link it intelligently and use it to make the decisions for target groups.