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    WDS

    Winkler und Dünnebier Süßwarenmaschinen GmbH

    Winkler und Dünnebier Süßwarenmaschinen GmbH, based in Rengsdorf in the Westerwald region, was founded in 1913 and is now one of the world's leading manufacturers of machines for processing chocolate, jelly, marzipan, and other confectionery products. With highly specialized systems consisting of up to 3,300 individual parts and measuring up to 100 meters in length, WDS supplies customers in the confectionery industry worldwide. Since 2009, the company has been relying on the Proalpha ERP solution to master the balancing act between individual customer requirements and efficient series production.

    winkler-duennebier-lg
    Branche

    Industries

    Mechanical and Plant engineering
    Ziel

    Target sectors

    Manufacturer of chocolate, fruit gums, jelly, fondant, marzipan, and other confectionery products
    Mitarbeiter

    Mitarbeiter

    approx. 304
    PG-Proalpha-400x200

    Proalpha GmbH

    www.proalpha.com

    Fabrik

    Branchen

    Branche 1, Branche 2, Branche 3

    Ziel

    Zielbranchen

    Branche 1, Branche 2, Branche 3

    Team

    Mitarbeiter

    Anzahl

    People-undefinded-06-B-400x400

    “With the change process consistently mapped in Proalpha, we have minimized the effort required for changes and complaints in all departments.”

    Carsten Butz
    Head of Corporate Strategy & Engineering, Winkler und Dünnebier Süßwarenmaschinen GmbH

    Highlights

    Consistent change process reduces complexity

    Proalpha introduced a consistent change process that significantly reduces the effort required for changes and complaints in all departments.

    Service and change management from a single source

    Service requests, remote maintenance, and spare parts management are fully integrated, including automatic document creation and invoicing.

    Intelligent warehouse management for defective parts

    Defective components are automatically identified, stock levels checked, and follow-up processes such as reworking or scrapping initiated directly.

    What was the initial situation?

    WDS faced the challenge of efficiently managing changes to complex machines. The effort involved in service calls and change processes was high and lacked transparency. In addition, there was no consistent system support for all departments involved.

    Why the decision for Proalpha?

    Proalpha offered the possibility of bundling all relevant data and processes in one system. The solution could be customized to the specific requirements of WDS. The integration of service and change management was particularly impressive.

    How can success be measured?

    The effort required for changes and complaints has been significantly reduced in all departments. Transparency in project management has improved considerably. In addition, centralized data and workflows enable effective controlling and quality management.

    Proalpha Benefits

    All data in one system

    Proalpha combines commercial data, CAD information, product data management, and operational data collection in a central database.

    Automated workflows for greater efficiency

    Workflows automatically forward documents and tasks to the right departments, from design to manufacturing.

    Extensive controlling options

    Thanks to centralized data storage, Proalpha offers comprehensive evaluations and transparency for project and quality management.