Josef Neumüller Werkzeugschleiferei GmbH
Products Communicate with ERP – Thanks to a Cutting-Edge Solution
With 20 employees and a friendly atmosphere at its headquarters in Bavaria, the grinding expert Neumüller might be pigeonholed as a ponderous family-run business. However, Neumüller is a high-tech company that manufactures drills and cutters of all shapes and sizes and grinds them to customer requirements. One Neumüller's production highlight is the Industry 4.0 application that enables products to communicate with the ERP system.
Innovative Industry 4.0 Platform
In Germany, almost 2,000 companies have specialized in grinding technology, small and large ones alike. The challenges they have to face are manifold: be it complex products that have to be delivered on short notice, a vast number of discount scales and surcharges, products manufactured in small quantities or customizations. Neumüller has to also meet all these challenges with the greatest possible efficiency. In cooperation with proALPHA's implementation partner Wolf IT Consulting GmbH, the company established an innovative Industry 4.0 platform. Neumüller has been digitizing its manufacturing and connecting its products with proALPHA ERP for years now. The data matrix code provides the foundation for this.
Labeling Tools with the Data Matrix Code
The data matrix code is a 9-digit ID which is engraved on each tool shank with a laser. After this process, each part permanently bears its ID and can be easily identified. When scanned, the ID is linked to the respective product or drawing number in proALPHA. This creates a paperless, transparent flow of tools that can be efficiently controlled.
- Vertical information flow between proALPHA ERP and Neumüller products
- Completely transparent manufacturing process
- Efficient claims processing and fast identification of error causes
- Automatic assignment of customer-specific surcharges and discounts for convenient pricing
- Significant time-savings
- Minimum error rate in production and grinding processes
Convenient Generation of Follow-Up Orders
The data matrix code is particularly useful for managing demanding follow-up processes. Customers often ship drills and cutters in a wooden box to Neumüller, sometimes 200 or more unsorted pieces arrive. Here the code is of great help: it ensures that all relevant data of regular customers, such as prices, surcharges, discounts, bonus points and other activities, are stored on the ID. Based on the ID, a new order can be generated and linked to the master data stored in proALPHA at the push of a button. Employees can check whether a tool was received and processed in exactly the same way previously and can then generate an identical follow-up order with a single click. When new customers submit orders, the ID is used to mark tools for a quote and possible follow-up order.
Acoustic Signals for Completed Orders
Since a counter is assigned to each tool of an order, Neumüller is able to check how many drills of an order of 200 have already been ground, for example. The grinder reports each processed drill by sounding an acoustic signal. The product data can then be scanned to be transferred to proALPHA. As a result, information about the current production status is readily available in the ERP software. If a customer inquires about an order, the respective employee can check its current status and expected completion date promptly. When paper job tickets were still being used in production, it took employees a long time to gather this information. Information about the tools' status could not be retrieved. Moreover, errors occurred more often and could not be reproduced. Customer-specific requirements could not be fulfilled because there was not enough time. It was simply not possible to ensure process reliability.
Josef Neumüller, Managing Partner, Josef Neumüller Werkzeugschleiferei GmbH